Indication based on the Act on Specified Commercial Transactions
■Distributor: Miyagi Kogyo Co.,ltd.
■Home page address: https://www.miyagikogyo.co.jp
■Chief Administrative Officer: Hiroshi Arai
■Location: 2200 Miyauchi, Nanyo-shi, Yamagata 992-0472
■Telephone number: +81-238-47-3155
■E-mail address: info@miyagikogyo.co.jp
■Delivery and shipping charges
[Shipping Company] Sagawa Express
[About the timing of product shipment]
In-stock items, excluding made-to-order and pre-order items, will be delivered within 3 business days (excluding Saturdays, Sundays, and holidays) after the order is received.
We will notify you by e-mail or other means in the event of a delay due to unseasonable weather conditions, delivery company circumstances, or other reasons.
Also, shipping may be delayed or delayed depending on the timing of your payment.
[Shipping fee] 1,000 yen (tax included) *Additional shipping fees may apply for isolated islands and some areas.
We do not ship overseas.
■Payment
Credit card payment: VISA / Master / JCB / AMEX / DISCOVER and DINERS
Payment is confirmed at the time of order. (The date of debit is based on the date specified by your credit card company.
■Return & Refund Policy
If you receive an item that is defective or different from your order, you may return it for a refund or exchange.
Please contact us by phone or e-mail within 8 days of receipt of the merchandise, and return the merchandise to the return address specified by us within 10 days of receipt of the merchandise.
Please note that we may issue a refund if the product you wish to exchange is sold out.
*We also do not accept returns or exchanges in the following cases
・Returns for the customer's own reason (size does not fit, image is different, wrong order, etc.)
・If more than 8 days have elapsed from the date of delivery.
・Products that have been used once.
・Products that have been soiled or scratched by the customer
■Return shipping charges
We will bear the shipping costs for returns of defective products. Please contact us by phone or e-mail, and return the item(s) with payment on delivery.
■Price The price listed on each product page.
Privacy Policy
Miyagi Kogyo Co. ,ltd.(hereinafter referred to as "the Shop") has established the following privacy policy to ensure that the Shop complies with laws and other guidelines regarding the protection of personal information.
This privacy policy applies only to the Shop.
1. business information
Corporation name: Miyagi Kogyo Co.,ltd.
Address: 2200 Miyauchi, Nanyo-shi, Yamagata 992-0472
Representative: Hiroshi Arai
2. personal information
The term "personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"). Personal information" means "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Act").
3. how we collect personal information
When a user purchases a product in our store, we may ask for personally identifiable information such as name, date of birth, address, telephone number, e-mail address, and credit card number.
We may also obtain your name, telephone number, and e-mail address when you submit an inquiry form or comment.
4. purpose of use of personal information
The purposes for which the Shop uses personal information obtained from users are as follows
a. To manage and reference orders, and to ship and reference products
b. For after-sales service of products
c. To provide information on new products and services and to notify users of campaigns
d. To analyze information such as browsing and purchasing history to inform users of suitable products
e. To respond to inquiries
f. To identify users who have violated the Terms of Use or used the service for illegal or improper purposes, and to refuse their use of the service.
5. change of purpose of use
The Shop reserves the right to change the purposes for which personal information is used, provided that such changes are relevant to the purpose of use before the change. If a change is made, we will notify you of the purpose of use and the details of the change, or announce the change on the Shop.
6. prohibition of providing personal information to third parties
We will appropriately manage personal information obtained from users and will not disclose it to third parties except in the following cases
a. With the user's consent
b. When disclosing personal information to a subcontractor in order to provide services requested by the user.
c. When disclosure is required by law in response to a request from a government agency, municipality, or local public body
d. When disclosure is necessary for the protection of life, body, or property, and when it is difficult to obtain the user's consent.
7. disclosure of personal information
When a user requests disclosure of his/her personal information, the Shop will promptly respond to the request after confirming the identity of the user. However, this does not apply to cases in which disclosure would result in any of the following. If we decide not to disclose the information, we will promptly notify the user to that effect.
a. If there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
b. If there is a risk of causing significant hindrance to our business
c. In any other case that falls under the violation of laws and regulations.
Notwithstanding the above, in principle, the Company will not disclose non-personal information such as historical information and characteristic information.
8. correction and deletion of personal information
If there is an error in your personal information that we have in our possession, you may request that we correct, add, or delete your personal information. Please contact us using the inquiry form.
If we receive a request from a user for correction, addition, or deletion of personal information, and we deem it necessary to respond to the request, we will promptly make the correction, etc. to the relevant personal information. In addition, we will promptly notify the user when we make such corrections or decide not to make such corrections.
9. suspension of use of personal information
When we are requested to stop the use of personal information in accordance with the Personal Information Protection Law on the grounds that the personal information obtained from the user has been handled outside the scope of the previously announced purposes of use or that the information has been obtained illegally, we will promptly conduct the necessary investigation after confirming the identity of the user. We will promptly conduct the necessary investigation after confirming the identity of the user. Based on the results of the investigation, we will immediately suspend the use of the personal information and notify the user to that effect. If we decide not to suspend the use of personal information, we will also promptly notify the user to that effect.
10. improvement, review, and disposal of personal information
The Shop will periodically inspect the handling of personal information, and will make improvements and revisions as appropriate. When the need to retain personal information is no longer necessary in light of the purpose of use, personal information will be deleted or disposed of. In such cases, we will take into consideration the risk of leakage of personal information to outside parties and use appropriate methods.
11. compliance with and review of laws and norms
The Shop will comply with Japanese laws and norms regarding the personal information it has acquired, and will review and improve the contents of this policy as appropriate. Any changes will be announced by posting the changes on this page.
12. contact information
If you have any questions or comments regarding our store's handling of personal information, please contact us using our contact form.